(619) 297-4500 • Serving San Diego Since 1974 • Alarm License: 321 • Contractors License: 411233

CUSTOMER TESTIMONIALS

part-of-Alarms-Unlimited-staff-outside-our-San-Diego-office

CUSTOMER TESTIMONIALS & REVIEWS

Alarms Unlimited, Inc. has been our alarm system provider since May, 1988 without service interruption. During that time we have had the system upgraded and adapted to a complete replacement of all doors and windows. We have stayed with Alarms Unlimited all this time because of the excellent service they have consistently provided, in their security functions and system upgrades and maintenance.

~ Hans W.

Our company has been a customer of Alarms Unlimited since 2004. I called them and a couple of other companies to get quotes on updating an old security alarm for our business. Alarms Unlimited told me that they would send a representative the following day. The next morning, we discussed our concerns for safety and security with their representative who provided several options we could choose from that would address our issues and stay within our budget! The installation was completed within 2 business days. The monitoring cost is very affordable. The employees of Alarms Unlimited are courteous, respectful, and really convey that they care about our safety. We had an alarm issue at night awhile back that ended up to be a problem in the sensors in the doors. Alarms Unlimited sent a technician early the next morning and corrected the problem immediately having the parts needed in his vehicle. I would highly recommend Alarms Unlimited to my friends and my business contacts. 

Cynthia G.

As a company we have been using Alarms Unlimited for over 30 years.  During that time we have built not just business relationships, also many personal relationships.  Our company is family owned and many of our family members have used Alarms Unlimited for their personal homes.  That’s just how much we trust them to protect our personal, and business property.  We have always been treated professionally and courteously.  We would recommend Alarms Unlimited to anyone without hesitation.

~ Skip W.

Our company has been a customer of Alarms Unlimited for over 20 years. In that time, we experienced six attempted burglaries which would have been much more devastating had it not been for Alarms Unlimited. As soon as I was notified that our alarm had been tripped, the police were notified within minutes and were on the premises by the time I arrived. We consider their staff like they are our own, as we communicate every single day. Our security is their first priority and when they get an opening or a closing that is outside of the parameters we set, we receive a call on our cell phones immediately. I highly recommend their services. They are not expensive and are totally reliable and responsive and lovely people to deal with.

~ Lindsay G.

We have always found Alarms Unlimited personnel to be very courteous, prompt and professional. Whether when leaving town or when we set off a false alarm the central station is there for us. We would recommend Alarms Unlimited to anyone looking for a company they can count on to get the job right.

 ~ Roger B.

I would certainly recommend Alarms Unlimited without hesitation. During the many years that I’ve been a customer, the service has always been prompt and efficient. As a result I recommend your company without qualification. 

~ Lewis J.

We have had Alarms Unlimited protecting our home for 30 years or more.  During that time our alarm system has functioned properly with only two repairs and these were due to either remodeling or exterminators. The personnel have always been courteous, efficient and the price reasonable. We have had about 3 incidents that triggered the alarm and the proper authorities were notified and we were immediately contacted. The authorities were on scene each time and thank heaven each time was due to our not closing a door or window properly. Alarms Unlimited has always been courteous in discussing these events with us and making suggestions to prevent this in the future. I would refer Alarms Unlimited to my friends and neighbors without hesitation. Just having the answering service recognize us without having to be transferred around a large firm is a real plus.   

~ Jenkins S.

From the initial installation of the system to the present, I thought Alarms Unlimited has done a great job at a fair price. The installation was carefully done and there have been very few problems over the last 20 years. When we did need service or upgrades such as a radio transmitter, the work was also   efficient and expertly done. Communication with the home office about vacations is also very pleasant, and when we had an intrusion, the police were called immediately and the person was scared off by the internal alarm. I would highly recommend Alarms Unlimited to anyone who wants a highly reliable alarm system.

~ Dave S.

Our home in Carmel Valley has been protected by Alarms Unlimited for over twenty years. We have consistently found them to be attentive, responsive, and knowledgeable, and for that reason have never considered switching to another provider. When issues have come up, they have always been available with a caring and professional approach. We have recommended Alarms Unlimited to others, and will continue to do so. Peace of mind and home security are important.  

~ J and J

I think Alarms Unlimited is responsive, courteous and gives prompt service. Our company would refer you because we support an organization that gives one on one care and supports its customers when they need it!

~ John S.

I’ve owned property in several states, both residential and commercial. As such I’ve had security contracts with several different companies. I’ve learned that there is no substitute for personal service and local monitoring. Since I’ve become a client of Alarms Unlimited, they’ve become familiar with me and my staff. They have competently serviced and upgraded my system. They have provided understandable instructions by telephone when necessary. And all at an excellent price point. I would recommend Alarms Unlimited without hesitation.

~ Dawn W.

Alarms Unlimited stands alone in the world of alarm companies. They have provided my family and me with alarm services for over 25 years and have exceeded our expectations. The difference between Alarms Unlimited and most companies is that they truly care about their customers, provide exceptional customer service, and always treat us with courtesy and respect.

Leilani and Lee H.

Alarms Unlimited’s staff demonstrates the highest levels of professionalism and expertise. They have also been able to provide a solution for every concern we’ve identified. I know I can rely on them and the systems they put in place to offer the protection I can’t get anywhere else. They have been the one constant in our Data Center space. Many technologies have come and gone but Alarms Unlimited is here to stay.

~ Brant B.

Alarms Unlimited installed, maintained and has monitored our facilities security system since it was installed well over 20 years ago. The work that they perform on the systems and the response time that we get are amazing. Along with a system that has been solid as a rock, Alarms Unlimited’s dispatch and alarm monitoring team is  remarkable at giving our company 24 hour security. The professionalism of the entire team is very commendable. I recommend Alarms Unlimited to any business or homeowner for their personal security.

~ Dennis M.

We have been a happy customer of Alarms Unlimited for the last 21 years. This is the only alarm company we have used while living in Southern California. They have taken care of our monitoring, fixed our system when we had problems, and made upgrades when we had replacement windows installed. They have been consistent and responsive to all our needs. We highly recommend them.

~ Micki and Kevin K.

As a longtime customer, I have been very pleased with the outstanding customer service and responsive central station of Alarms Unlimited.  Whenever my alarm has gone off, I have gotten an immediate call and have been able to decide whether it was appropriate to call the police to investigate – if so, the police have responded immediately – and I have been immediately notified of the outcome. A couple of other people that I know are with other alarm companies and neither one has the level of confidence that I have with Alarms Unlimited. When I wanted to get rid of my landline telephone (only the alarm system was using it), Alarms Unlimited told me about the other available options – and, after the installation and transition, system monitoring continued to be seamless. Alarms Unlimited truly puts the customer first — from your first contact with the company (always courteous and professional), to the service technicians (always on time, extremely knowledgeable, and friendly), system monitoring and alerts (personal notification, quick call to the police, and follow-up call), and even the billing department (quick to answer any questions and resolve any issues). I would strongly recommend Alarms Unlimited to family and friends who want the peace of mind that comes from a premier security company you can count on. 

~ Ellen I.

It’s been almost 10 years since I retired, so the memories of Alarms Unlimited and the countless times they helped me get the security jobs done at [our credit union] are not readily re-callable. All I know is that Hal Lewis has always been a stand-up guy, personally and professionally. His staff has always been there for me when I needed something involving the security of the buildings I managed and the branch offices and ATM’s I was responsible for over the 19 years I worked there. I will always recommend Alarms Unlimited to anyone I meet that needs a security service. I’ve done that several times over the years since I retired.  

~ Dick T.

Alarms Unlimited has earned our trust and loyalty over the past 11 years. Truly, we feel protected and well served on every level. Fortunately, we have never needed a police or fire response, but are confident that the company would take appropriate steps promptly, should the need arise. This confidence is inspired by the fact that when we inadvertently open a door or window when the system is armed, we know to expect a call from central monitoring within a minute, no matter how late or early the alarm sounds. The caller follows procedure — we are always asked for our name and code word. In addition, Alarms Unlimited is proactive — reaching out every year or so to ensure that records on file in the office match our actual alarm areas — that zone 6 is our master bedroom, for example — so if a call to the police was needed, they’d be able to provide accurate information. In short, we recommend Alarms Unlimited highly and with no reservations.

~ Michelle and Bill G.

I have used Alarms Unlimited to protect both my office and residence for the past several years. In that time, Alarms Unlimited has proven itself to be a valued partner in managing the security of my properties. They are extremely professional, client oriented and, most importantly, react immediately and comprehensively to alerts. I can recommend Alarms Unlimited without hesitation to anyone needing to secure their home or business.

~ Carl L.

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